Return Policy

Thank you for shopping with Hatica. We want you to be completely satisfied with your purchase.

If you are not entirely happy, this Return Policy explains your options.

1. Returns

You may return eligible items within [7] days of receiving your order.

To be eligible for a return:

• Items must be unused, in original condition, and in original packaging

• Proof of purchase (order number or receipt) is required

2. Non-Returnable Items

The following items cannot be returned unless defective:

• Downloadable software or digital products

• Gift cards

• Items marked "final sale"

3. How to Initiate a Return

To start a return, please contact us at:

 support@hatica.com

Include in your email:

• Order number

• Item(s) you wish to return

• Reason for return

We will provide you with return instructions and the return address.

4. Refunds

Once we receive and inspect your return, we will notify you of approval or rejection.

If approved:

• Refunds will be issued to your original payment method within [5–10] business days

• Shipping costs are non-refundable unless the return is due to our error

5. Exchanges

If you need a different size, color, or item, please return the original item and place a new order. This ensures you receive the replacement as quickly as possible.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within [7] days of delivery at support@hatica.com with photos of the item and packaging. We will resolve the issue promptly at no cost to you.

7. Contact Us

For any return questions, please reach out:

support@hatica.com